Refund Policy

Effective date: 2026-10-23

Preview availability: Live generation and credit-pack checkout are disabled in this preview. Demonstration results are labeled as previews and are not generated from your uploaded photo. No payment is required to inspect the interface.

When checkout is enabled, LookbookPoses will offer one-time credit packs through Waffo (waffo.ai). There is no subscription or automatic renewal. Prices, credits, any expiry, currency, and applicable taxes are shown before payment.

Unused packs: 7 days

The following refund terms apply to enabled credit-pack purchases.

You may request a full refund within 7 days of purchase if none of the credits from that pack have been used. Submit your request to support@lookbookposes.com. Once credits from a pack have been used, that pack is generally not eligible for a change-of-mind refund. This does not affect remedies for duplicate charges, unauthorized transactions, defective or undelivered services, or rights required by applicable law.

Failed, rejected, and interrupted generations

This preview does not run paid generations. An unavailable preview request does not create a payment or paid order. Before paid generation opens, the credit cost and treatment of failed or restricted requests will be disclosed before submission.

A slow or interrupted connection does not by itself establish failure. Keep the original task reference and contact support about a missing result or incorrect balance; do not create a duplicate order to resolve an error. Any credit adjustment must be reconciled against the original request and recorded usage. A credit returned to your balance is not a cash refund.

AI result expectations

Outputs are AI-generated and labeled as such. They can vary in likeness, pose, clothing, anatomy, and image quality. A preference for a different result alone does not make a successfully delivered generation refundable. This does not exclude rights relating to a defective service or a result that fails an applicable promise made at purchase. See our AI Content Notice.

Duplicate or unauthorized charges

Contact support promptly if you see a duplicate charge or a purchase you did not authorize. Once verified, duplicate or unauthorized charges are refunded to the original payment method. You can also contact your payment provider to protect your account and exercise any payment dispute rights.

Refund method and credits

Approved cash refunds are returned through Waffo to the original payment method. Processing and bank posting times vary; we confirm the refund status when available. Credits associated with a refunded payment are removed from the account. Promotional or gifted credits have no cash refund value.

Policy violations

Only upload your own photo or a consenting adult's photo. No photos of children, minors, celebrities, or public figures are allowed. We may restrict an account or content under the Acceptable Use Policy. Restrictions do not remove any mandatory right to a refund. Unused eligible purchases are assessed under the rules above and applicable law.

Request a refund or report a billing issue

Email support@lookbookposes.com from the email associated with the purchase. Include your order reference, purchase date, and a brief description of the issue; add a task reference if relevant. Never send your password, full card number, card security code, or a prohibited photo.

LookbookPoses is an independent tool, not affiliated with, endorsed by, or sponsored by Instagram or Meta Platforms, Inc.

The LookbookPoses Team